Home Health & Hospice Consulting Services
Introducing ImprovaHealth Consulting: Your Trusted Partner for Home Health and Hospice Regulatory Compliance.
We specialize in providing tailored solutions to help agencies navigate the complex regulatory landscape with confidence.
Financial Management
ICD -10 coding in compliance with Medicare regulatory guidelines.
Billing for Medicare and private insurance.
Education & In-Services
We provide educational training for your clinicians and office staff to help improve patient care and agency outcomes (minimum 12 hours of in-service training as required for a 12-month period).
Additionally, we provide monthly in-services in compliance with State regulations, your accrediting agency’s standards, and per Medicare regulatory guidelines.
Survey Preparation & Support
Utilizing a mock survey, we work to identify any gaps or areas of noncompliance in your care delivery processes. Our approach of engaging staff in the survey preparation efforts fosters a culture of compliance and continuous improvement, which is essential for long-term success.
The comprehensive report provided at the end of the mock survey, outlining identified gaps and areas of noncompliance, is particularly beneficial as it will serve as a roadmap for developing an action plan to address risk areas and improve overall performance.
By customizing the mock survey to each organization's specific structure and needs, we ensure that the process is tailored to your unique needs and challenges, maximizing its effectiveness.
Chart & Documentation Review
We offer comprehensive audits for all clinical documentation, starting with admission packages and consent forms, face-to-face encounters, OASIS, plan of cares, nursing notes, therapy notes, communication notes, MD orders, and guidance on applying appropriate multidisciplinary approaches.
Administrative Support
Organizational Structure and Leadership Roles & Responsibilities
Office Logistics and Labor Law Postings
Governing Board Minutes
State & Federal Licensing Applications
Annual Budget
Annual Program Evaluation
Emergency Management Program
Annual drills and more
Hospice agencies will also receive bereavement and volunteer program, volunteer recruitment, and volunteer cost report.
Human Resources
Complete oversight of personnel records including onboarding, offboarding and performance management. This includes applications upon hire, on-going validation of credentials, competency evaluations, and contracts.
Clinical Oversight
Our esteemed clinicians are readily available to collaborate closely with your case management team to enhance patient communication and care, as well as to provide guidance, supervision, or coverage for your leaders in specific scenarios that may require additional expertise.
QAPI Program
We provide a complete roadmap and on-going monitoring of metrics and reports, in addition to training on QAPI principles and methodologies for the following:
Quarterly chart audit reports
Performance improvement projects
Performance improvement plans
Coordination of quarterly performance improvement meeting.
ADR Management
Recognizing the significance of delivering high-quality care and ensuring timely reimbursement for services provided, our team of seasoned consultants is committed to conducting a comprehensive review of patient documentation to address any arising issues or concerns.
Working closely alongside your agency, we diligently gather all requisite documentation and information to promptly and accurately respond to Additional Documentation Requests (ADRs), thereby mitigating any adverse effects on your agency's cash flow and reducing the likelihood of payment delays or denials.
